Most people don’t want to talk about insurance. Usually, they have either had a bad experience around it or a great experience and don’t want to change anything. Most often we hear, they don’t have time or not now. Here is one of the best ones, my agent shops this for me each year.
Every Insurance agency says they give good service. Let’s talk about service, what is good service? Here are a few ideas of agency service:
If you look at the linkage between these service things, I see insurance knowledge and communication abilities being the most important ingredients. Does every agent give great service? Does your agent?
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